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Providing Better Outcomes

Providing Better Outcomes

| September 10, 2018
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This past June I had a difficult decision to make regarding my knee. Prior to this knee replacement surgery, I researched my options and met with different surgeons who provided 4 different options.  This was a decision that I took incredibly seriously and every surgeon has different techniques, bedside manners, and opinions about whether a total or partial knee replacement would be needed, use Robotic or open the knee up.  When I met the third surgeon, I knew that he was the one.  He walked in the room and immediately said, “Let me share with you why you need a total new replacement…” He was confident, straightforward and explained in detail why this surgery was needed.  He reassured me that once I had fully healed and after the physical therapy process, my life would be normal again.  I wouldn’t have the pain and discomfort and would be able to do everything I wanted to do for the rest of my life.

Quite honestly, the other surgeons weren’t as confident and I was nervous about the surgery and needed to be reassured that all would go smoothly. I had concerns I might regret the surgery.  But, my surgeon knew that the surgery was necessary and that I wouldn’t have regrets. I knew I was in good hands and much of my worry was gone.

After the surgery, I reflected on the process of choosing a surgeon.  I realized I was putting my well being into his hands.  It dawned on me that my surgeon reminded me of myself and the work we do.  When I meet with a potential or existing client, I am confident about my recommendations for their financial well being.  Just like my surgeon, I want to provide clients with confidence and the best outcomes. It’s important to me that my clients are able to live the life they have worked so hard for and achieve financial security.

This process reminded me of the confidence I need to demonstrate in the marketplace daily.  I work to bring creative ideas to my clients in an organized manner. I’m sure my surgeon knew that I didn’t want to hear that I needed to have a total knee replacement, but he had that difficult and honest conversation with me because it was in my best interest.  Sometimes, I need to have uncomfortable and difficult conversations with my clients that I don’t want to have, but are necessary.

Each day, I wake up excited to do my job because I believe my client’s lives are positively impacted by my efforts. Let me help you get to that same confidence level. Give me a call today.

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